1. Introduction and Scope
BITE Buddy ("the System"), a proprietary conversational artificial intelligence system, is designed to facilitate user interaction through advanced natural language processing. This Privacy Policy ("the Policy") sets forth the terms and conditions governing the collection, use, and protection of personal data obtained through user interaction with the System.
2. Information Collection and Processing
In the course of System operation, we collect and process the following categories of information:
- User-Generated Content: Any and all textual or vocal inputs transmitted by users during System interaction.
- Interaction Records: Complete documentation of all communications between users and the System, including but not limited to user inputs and System responses.
- Personal Identifiers: Voluntary submissions of personally identifiable information, including without limitation names, electronic mail addresses, and other identifying data.
3. Information Utilization
The collected information shall be utilized for the following purposes:
- System Enhancement: Utilization of interaction records for the optimization of System performance and response accuracy;
- Personalization Services: Implementation of user-specific data for the provision of customized System responses;
- Usage Analytics: Analysis of user behavior patterns and System utilization metrics for service improvement;
- Communications: Dissemination of System-related notifications, including without limitation feature updates and operational modifications.
4. Data Security Measures
We implement and maintain industry-standard technical and organizational measures to ensure the security, confidentiality, and integrity of collected information, including:
- Data Encryption: Implementation of state-of-the-art cryptographic protocols;
- Infrastructure Security: Deployment of secured server infrastructure with comprehensive firewall protection;
- Access Management: Implementation of role-based access controls restricting data access to authorized personnel.
5. Data Retention Period
Information shall be retained for the duration necessary to fulfill the purposes outlined herein or as required by applicable law. Extended retention periods may be implemented where necessary to protect our legal interests or comply with statutory obligations.
6. User Rights and Remedies
- Right of Access: Users may request access to, correction of, or deletion of their personal information;
- Consent Withdrawal: Users retain the right to withdraw previously granted consent regarding information processing;
- Regulatory Recourse: Users maintain the right to file complaints with relevant supervisory authorities regarding potential Policy violations.
7. Policy Modifications
We reserve the right to modify, amend, or update this Policy at our sole discretion. Material changes shall be communicated through website notifications or electronic mail communications.
8. Contact Information
This Policy is effective as of December 1, 2024. For inquiries regarding this Policy, please contact our Data Protection Officer at contact@bitebuddy.ai.
By utilizing the System, users hereby acknowledge receipt and understanding of this Policy and expressly consent to be bound by its terms and conditions.