Terms of Service

By accessing or using Bite Buddy's services, website, or applications (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

Bite Buddy provides AI-powered phone answering, order taking, reservation management, and related services for restaurants and hospitality businesses. Our Services include:

• AI voice agents for phone call handling
• Order processing and POS integration
• Reservation booking and management
• SMS marketing and customer engagement tools
• Analytics and reporting dashboards

To use certain features of our Services, you must register for an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

You agree not to use the Services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Transmit harmful, offensive, or illegal content
• Interfere with or disrupt the Services or servers
• Attempt to gain unauthorized access to any systems
• Use the Services for fraudulent purposes

If you subscribe to paid Services, you agree to pay all applicable fees. Fees are non-refundable except as required by law or as explicitly stated in these Terms. We reserve the right to change pricing with reasonable notice.

The Services, including all content, features, and functionality, are owned by Bite Buddy AI and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

Your use of the Services is also governed by our Privacy Policy. By using the Services, you consent to the collection, use, and sharing of information as described in our Privacy Policy.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Bite Buddy AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

You agree to indemnify and hold harmless Bite Buddy AI, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the Services or violation of these Terms.

We may terminate or suspend your access to the Services at any time, with or without cause, and with or without notice. Upon termination, your right to use the Services will immediately cease.

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Services after any changes constitutes acceptance of the new Terms.

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts located in Dallas County, Texas.

If you have any questions about these Terms, please contact us at: