Question 1

How much does restaurant AI cost?

Accepted Answer

BiteBuddy starts at just $200/month for unlimited phone orders. This includes AI phone ordering, order management, POS integration, and 24/7 support. Compare this to hiring staff: one employee costs $2,000+ per month, while BiteBuddy handles unlimited concurrent calls 24/7 for just $200.

Question 2

What are BiteBuddy's pricing plans?

Accepted Answer

We have three pricing plans that depend on your call volumes and how many orders we process through our system. Starting at $200/month, each plan is designed to scale with your restaurant's needs and offers exceptional value compared to hiring additional staff.

Question 3

Are there any setup fees?

Accepted Answer

No setup fees! BiteBuddy includes free onboarding, menu setup, staff training, and POS integration. You only pay the monthly subscription - no hidden costs or one-time fees.

Question 4

What's the return on investment timeline?

Accepted Answer

Most restaurants recover their initial investment within ONE WEEK of installing our system. The ROI timeline can vary from restaurant to restaurant, but our data shows extremely fast payback periods due to immediate order capture improvements.

Question 5

How long does AI phone system setup take?

Accepted Answer

BiteBuddy setup is incredibly fast - the phone system setup takes around 1 hour at most, and if you're tech-savvy, you can even set it up within 10 to 15 minutes. Most restaurants start taking AI orders the same day they sign up.

Question 6

How do you set up my restaurant menu?

Accepted Answer

If you're using Square or another supported POS system, we can grab your menu automatically. Otherwise, you can simply take pictures of your menu while signing up, and our AI will extract the menu information from the images.

Question 7

Do staff need training to use BiteBuddy?

Accepted Answer

Minimal training is required for using BiteBuddy as it works just like any other point of sale system. Your staff can start using it immediately without extensive training sessions.

Question 8

How long does POS integration take?

Accepted Answer

For existing supported POS systems, you can sign up right away with no delay. If you don't see your POS in our supported list, contact us and we will try to get it implemented in our system within one week.

Question 9

Can AI handle complex restaurant orders?

Accepted Answer

Yes! Our AI can handle all kinds of complex restaurant orders, and not just orders but reservations, complaints, customer service, and general queries about the menu. It manages order modifications, upselling, dietary restrictions, special requests, and even difficult accents. Our AI has 98.5% order accuracy.

Question 10

How accurate is the AI for taking orders?

Accepted Answer

BiteBuddy achieves 98.5% order accuracy - higher than human staff. The AI confirms each item, repeats the order back, and handles payment processing automatically. Any unclear orders are escalated to staff for a seamless customer experience.

Question 11

What languages does the AI support?

Accepted Answer

We support multilingual conversations with different accents - even strong and thick accents are supported. Our AI is trained to understand various speech patterns and can handle customers with diverse linguistic backgrounds.

Question 12

How many calls can BiteBuddy handle?

Accepted Answer

We can handle unlimited calls concurrently. As your call volume grows, our system scales automatically. We can take as many calls as needed simultaneously with no busy signals or wait times.

Question 13

Does BiteBuddy integrate with my POS system?

Accepted Answer

Yes! BiteBuddy integrates with major POS systems including Square, Clover, Toast, Resy, and 20+ others. Orders flow directly into your existing system - no duplicate entry or workflow changes required.

Question 14

Does menu data sync automatically?

Accepted Answer

Yes! Menu items, prices, and availability sync automatically with your POS system. Whenever you change your menu on your POS, BiteBuddy automatically updates it on our end in real-time. No manual updates needed.

Question 15

Which POS systems are supported?

Accepted Answer

We support Square, Clover, Toast, TouchBistro, Resy, OpenTable, and 20+ other major restaurant POS systems. For existing supported POS systems, you can sign up right away. If you don't see your POS in our list, contact us and we can implement it within one week.

Question 16

How much revenue increase can I expect?

Accepted Answer

Average ticket size is increased by 25% for most restaurants that we onboard. Restaurants typically see 15-30% overall revenue increase from phone orders. BiteBuddy never misses calls, handles upselling naturally, and captures orders 24/7, leading to significant revenue growth.

Question 17

How does BiteBuddy prevent missed calls?

Accepted Answer

BiteBuddy answers every call in under 1 second, 24/7. Unlike human staff who get overwhelmed during busy periods, our AI handles unlimited simultaneous calls with consistent quality and never takes breaks or sick days.

Question 18

What level of support do you provide?

Accepted Answer

We provide 24/7 technical support, dedicated account management, regular performance reviews, and free menu updates. Our team monitors your system continuously to ensure optimal performance.

Frequently Asked Questions

Pricing & Costs

Setup & Implementation

AI Capabilities

POS Integration

Performance & Results

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